Returns & Refunds

Our Guarantee We stand behind every Chillport fan with a 30-day money-back guarantee. If you're not completely satisfied for any reason, we'll refund every penny — no questions asked, no return shipping required.

How to Request a Refund Email us at [your email] with your order number and we'll process your refund within 24 hours.

Refund Timeline Refunds are issued back to your original payment method within 5–10 business days depending on your bank.

Damaged or Defective Items If your item arrives damaged or defective, contact us immediately with a photo and we'll send a replacement at no charge — no need to return the original.

No Return Shipping Required You never have to ship anything back. Keep the product. We'll still refund you in full. That's our promise.